Auraqle Astrology (“we,” “our,” “us”) respects the privacy of our users (“you,” “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you interact with our website, mobile application, and related services (collectively, the “Services”).
We encourage you to read this policy carefully. By accessing or using our Services, you agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of the Services.
1. Information We Collect
We collect both personal and non-personal information to provide, improve, and personalize your experience with Auraqle Astrology.
1.1 Personal Information
- Personal information refers to data that can be used to identify you directly or indirectly, such as:
- Name and Contact Details: Full name, email address, phone number, mailing address.
- Account Credentials: Username, encrypted password, security questions.
- Astrological Data: Date of birth, time of birth, place of birth, gender identity (optional).
- Payment Details: Billing address, payment card information (processed securely via third-party payment gateways).
- User-Generated Content: Messages, feedback, testimonials, uploaded images.
1.2 Non-Personal Information
- We also collect information that does not identify you directly, including:
- Browser type, device type, operating system.
- IP address, location data (approximate, unless you explicitly share precise location).
- Website usage statistics, session duration, and navigation paths.
- Referring/exit pages and clickstream data.
2. How We Collect Information
We gather information through:
- Direct Input: When you sign up, purchase a reading, or contact us.
- Automated Technologies: Cookies, web beacons, pixels, and analytics tools.
- Third-Party Sources: Social media logins, marketing partners, and payment processors.
3. How We Use Your Information
Your data is used for legitimate purposes, including:
- Providing personalized astrological readings, reports, and horoscopes.
- Processing payments and managing billing.
- Responding to customer support inquiries.
- Sending updates, promotions, and service-related announcements (with your consent where required).
- Analyzing usage trends to improve site performance.
- Preventing fraudulent activities and ensuring service security.
- Complying with legal obligations.
4. Legal Basis for Processing (GDPR Users)
For users in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent (e.g., marketing communications).
- Contractual Necessity (e.g., delivering a purchased astrology report).
- Legal Obligation (e.g., tax reporting).
- Legitimate Interests (e.g., improving services).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login sessions.
- Track engagement and improve content relevance.
- Serve personalized ads (where applicable).
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, cloud hosting providers, email services.
- Business Partners: When collaborating on co-branded events or offers.
- Legal Authorities: When required by law, regulation, or legal process.
In Case of a Business Transfer: If Auraqle Astrology undergoes a merger, acquisition, or sale of assets.
7. International Data Transfers
Your information may be transferred and processed in countries outside your country of residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data when transferred internationally.
8. Data Retention
We keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
When data is no longer needed, we securely delete or anonymize it.
9. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing.
- Withdraw consent at any time (where processing is based on consent).
- Request data portability.
- Lodge a complaint with your local data protection authority.
- To exercise these rights, contact us at info@auraqle.in.
10. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive data during transmission.
- Secure servers and restricted access controls.
- Regular security audits and vulnerability testing.
However, no transmission over the Internet or storage system can be guaranteed as 100% secure.
11. Third-Party Links and Services
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal information.
12. Children’s Privacy
Our Services are not directed toward individuals under 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.
13. Marketing Communications
If you opt in to receive marketing messages, we may send you newsletters, promotions, and special offers. You can unsubscribe at any time via the link in each email or by contacting us directly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Significant changes will be communicated through email or prominent notices.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at: info@auraqle.in